great location for city lovers, friendly staff makes every moment special

Hotel's location is fantastic. Staff are exceptionally friendly.

The room was cozy, but it felt a bit small for the price. It had a unique charm, but there was no fridge, which was inconvenient. The water pressure in the shower was surprisingly strong, and the decor added a nice touch. Just be ready for some street noise if you open the window!

Charming atmosphere and friendly staff make this place appealing, yet the rooms were quite small with minimal space for luggage. Location was fantastic for exploring, but expect noise from the street at all hours. A bit pricey for no amenities like air conditioning or fridges in the room.

The central location allowed easy access to shopping and dining, with a comfortable bed that ensured a restful night. The staff was friendly and efficient, enhancing the experience. However, the room felt a bit cramped, and the lack of a refrigerator was inconvenient for snacks. There was also a noticeable noise issue from the street that disrupted sleep on some nights. Enjoyed the local pho. it was a highlight of my trip.

my stay was quite a pleasant surprise. the hotel exceeded my expectations with its charming decor and thoughtful amenities, making our quick stop in san francisco delightful. the staff were friendly and the location was perfect, allowing easy access to nearby attractions.

room lacked a refrigerator.

easy access to parks and notable landmarks for weekend walkers

I found the service to be friendly and the proximity to Union Square a major bonus for my city strolls, making it super convenient to explore nearby attractions like the San Francisco Museum of Modern Art just a short walk away, along with so many great dining options that kept my evenings lively.

I appreciated the friendly staff during my stay. They made the check-in process feel personal like visiting family. The location made it easy to explore the area, with many attractions within walking distance. My room had thoughtful amenities that made my visit comfortable.

Perfect location near Union Square for all our family activities. The room was clean and functional for a quick stay, and we appreciated that it was pet-friendly, allowing us to bring our furry friend along on our adventure! Great value all around.

My children wanted more space for their gear. A family suite option would be ideal for larger families.

great service but room needed improvements

The staff made my stay enjoyable with their welcoming attitude and support. They accommodated my changing room needs with ease, ensuring my comfort throughout my two-week stay.

would definitely come back here

Charming hotel with a cozy lobby and very comfy beds. Deluxe queen room had a private bathroom, flat-screen TV, and a tea/coffee maker. Good water pressure in the shower, and I appreciated the free toiletries. Conveniently located near Union Square, perfect for exploring. Complimentary coffee in the morning was a nice touch.

Recommend for a couple of nights

Charming hotel, helpful staff, great location with easy access to public transportation, which made exploring the area a breeze.

The rooms were small and the bathroom was cramped.

I thoroughly enjoyed my stay at Cartwright Hotel Union Square, BW Premier Collection. The charming lobby with its cozy fireplace provided a lovely gathering space, and the hotel's location made it easy to explore nearby attractions without needing a car.

A small fridge in the room would be helpful.

i stayed at the premier collection for 5 nights. the hotel is super adorable and really charming! i loved the cozy lobby with a fireplace and a nice work area. the staff were helpful and friendly, and having coffee available in the morning was a nice touch. i appreciated the cleaning service, which kept my room tidy daily. plus, it's close to attractions at a great price!

do recommend

This place suits me perfectly, providing free Wi-Fi, luggage storage, and a 24-hour reception. The staff even helped with a wake-up call during my first stay. Highly recommend it for a comfortable, hassle-free experience. I'm coming back for a business trip.